- Company Name: Customize the company name at the top bar of your chat UI.
- Company logo: Update your company logo at the top bar of your chat UI.
- Theme color: Customize the color scheme of your chat UI.
- Avatar: You can change the profile image chatbots talk to in your chat room.
- Preview: What the users see.
6. Enable contact agent: You can turn Contact agent on/off . When set to On, the Connect agent option will appear at the bottom of the chat UI.
7. Enable get transcript: You can turn Get transcript on/off. When set to On, the Get transcript option will appear at the bottom of the chat UI. Your user can request to receive a copy of the transcript to be emailed to them.
8. SDK Position: You can choose where to locate the chat window.
9. Chat Window Style: You can choose between normal and compact.
10. Option Alignment: You can choose how to align options for questions.
11. You can reset the chat UI to the default design or apply changes made.