1. Company Name: Customize the company name at the top bar of your chat UI.
  2. Company logo: Update your company logo at the top bar of your chat UI.
  3. Theme color: Customize the color scheme of your chat UI.
  4. Avatar: You can change the profile image chatbots talk to in your chat room.
  5. Enable contact agent: You can turn Contact agent on/off . When set to On, the Connect agent option will appear at the bottom of the chat UI.
  6. Enable get transcript: You can turn Get transcript on/off. When set to On, the Get transcript option will appear at the bottom of the chat UI. Your user can request to receive a copy of the transcript to be emailed to them.
  7. RESET DESIGN: Reset the chat UI to the original default design.
  8. APPLY: Press APPLY to save changes.
  9. Preview: What the users see.