Using the Security settings, you can set Dashboard Whitelist for Alli dashboard, SDK Whitelist for Alli SDK, and the Password Policy.

Dashboard Whitelist

You can whitelist ranges of IPs to add more security for accessing the Alli dashboard. Please remember that whitelisting any IP range will block access from all the other IPs.

  1. Dashboard Whitelist menu is under Settings > Security.
  2. Press to check current public IP. Make sure to include your public IP in the whitelist to prevent being banned from the dashboard.
  3. Existing IP range in the whitelist. Click the '-' button to remove.
  4. Enter the new IP range to be whitelisted here and click the '+' button to add to the list. You can select a specific agent to apply the IP restriction. If you don't select the agent, the IP range is allowed for all agents.
  5. Save any changes made. Clicking this button without adding your own IP address will ban you from the dashboard. Please be mindful.

SDK Whitelist

You can set SDK Domain Whitelist and/or SDK IP Whitelist under the SDK Whitelist.

SDK Domain Whitelist: SDK Domain whitelist decides the domains you want to allow Alli SDK to be loaded. Please note that if you set any domain to be whitelisted, Alli won't load up on all the other domains.

  1. SDK Domain whitelist setting is under Settings > Security > SDK Whitelist.
  2. Existing domain in the whitelist. Click the '-' button to remove.
  3. Enter the new domain to be whitelisted here and click the '+' button to add to the list. You can use wildcard characters such as asterisk as well. Please see supported wildcard characters below to learn more.
  4. Save any changes made.

Supported wildcard characters for SDK Domain Whitelist

  • *: Matches everything
  • ?: Matches any single character
  • [seq]: Matches any character in seq
  • [!seq]: Matches any character not in seq

SDK IP Whitelist: SDK IP whitelist decides IP ranges to allow customers to access Alli SDK. Please note that if you set any IP ranges to be whitelisted, Alli won't load up for customers out of the range.

  1. SDK IP whitelist setting is under Settings > Security > SDK Whitelist below the SDK Domain Whitelist setting.
  2. Existing IP range in the whitelist. Click the '-' button to remove.
  3. Enter the new IP range to be whitelisted here and click the '+' button to add to the list.
  4. Save any changes made.

Password Policy

If you turn on the Password Policy, all agents will be notified upon login when the due for the password change is approaching. After the due, they'll be automatically redirected to a password update page, and are not be able to login without updating password.

  1. Password Policy menu is under Settings > Security.
  2. Toggle on/off the Password Policy.
  3. Set the password change period.
  4. Save the changes you made.

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