Alli User Guide - Uploading Q&A with Images
How to upload Q&A with images. #node
![Alli User Guide - Uploading Q&A with Images](/content/images/size/w2000/2019/11/faq-2643072_1920.jpg)
We've updated Alli's Q&A uploading feature upon many requests. Now you can include images in the answers while uploading Q&A.
Creating a rich Q&A database with images is a lot easier when you have a large number of Q&A. Let's check out how.
If you want to understand how to set up a Q&A in Alli in general, check out the following user guide: Alli - Setting up Q&A Chat
Step 1. Prepare your Q&A file in tsv, csv, or xlsx format, and prepare image files you'd like to add to the answers in the same location with the Q&A file. Gif, jpg, and png formats are supported.
Step 2. Put the images you want to add to the answers using [!filename], including extension. Just like this:
![](https://blog.allganize.ai/content/images/2019/11/Screen-Shot-2019-11-13-at-11.58.46-AM.png)
Or you can also place the image files in subfolders. Put the subfolders in the same location with the Q&A file, and use [!location\filename]. You can use '\', '/', or '₩'.
![](https://blog.allganize.ai/content/images/2019/11/Screen-Shot-2019-11-13-at-12.18.16-PM.png)
Step 3. Compress the Q&A file, the image file, and the subfolders into zip format. Again, the flies and the folders should be in the same location.
![](https://blog.allganize.ai/content/images/2019/11/Screen-Shot-2019-11-13-at-12.19.28-PM.png)
Step 4. In the Alli dashboard, proceed to Knowledge Base > Add Q&A > Upload Q&A and upload the zip file. You're all set! You'll be able to see the images as part of the answers in the dashboard and Alli's chat window.
![](https://blog.allganize.ai/content/images/2019/11/Screen-Shot-2019-11-13-at-2.30.00-PM.png)
Two small things to note:
- You can only add images as part of answers and not as part of questions.
- If you download the Q&A after adding images in the answers, the images will be represented as URLs. That's normal; the files are saved in the URL, so you don't need to upload the same files again.