Allganize

How AI and Voice Assistants Will Change Healthcare

Artificial Intelligence will have two groups of potential users -- patients and physicians.

How Large Enterprise can Apply Natural Language Processing

Natural Language Processing (NLP) is fast emerging as one of the technologies that business organizations can apply to make their daily operations.

Alli

[Case Study] How Smilegate Megaport achieved 88% automation rate in their customer support

After introducing Alli as a customer service channel for the online games they are servicing, they achieved 88% of AI response rate and 30% reduce in simple questions from the customers. They also achieved 15% reduce in entire number of customer tickets, due to big decrease in follow-up questions.

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How AI is shaking up traditional banking

Finance industry can save time and money using artificial intelligence.

healthcare

How can Healthcare Chatbots Improve Patient Experience

Chatbots can provide a personalized experience by retrieving specific information from the patient's medical records.

Alli

[Updated] Alli User Guide - Send a Message Node

Building a chatflow in Alli is as easy as drag-and-drop.

healthcare

Why artificial intelligence is Important in Healthcare

Natural Language Processing in healthcare is grounded in its unrivaled ability in interpreting complex and unstructured datasets.

Alli

[Updated] Alli User Guide - Assign Value node

Assign Value node makes updating your users' information more straightforward.

Alli

Alli User Guide - General Operation in Assign Value Node

Assign Value node supports general operation to be assigned as a value.

Alli

Alli User Guide - 4 useful tips for using Alli chat builder

Select multiple nodes to move them together. Edit a campaign while not turning it off. Zoom in and zoom out chat builder. Clone a node instead of create a new one.

Alli

Alli User Guide - FAQ Rating

Now customers can give ratings to answers they get from the FAQ node. Agents can see the number of positive and negative ratings in the Alli dashboard and improve the quality of the FAQ database, considering the result.

Alli

[Updated] Alli User Guide - Settings > Security

Using the Security settings, you can set IP whitelist for Alli dashboard and Domain whitelist for Alli SDK.

Alli

Alli User Guide - Indexing Microsoft OneDrive Data

Using this feature, you can import the Q&A database and the Documents for MRC with one click, or even zero-click by scheduled indexing feature.

Alli

Alli User Guide - Send Email node

This node will be very helpful if you want to notify your agent with specific information at a certain point in your chat flow. For example, you can send an email to your sales reps when a customer checks out your product information or asks a FAQ question about a product.

Alli

[Case Study] Alli Answer Bot Increases Response Rate by 91%

Alli helps partner increase their response rate from 65% to 91% with natural language input and autocomplete input in Alli.

healthcare

Paperwork is Ruining Medicine

Paperwork is the top issue ruining medicine for many doctors in the U.S.

Alli

[Case Study] How to empower your support agents with AI and resolve two-thirds of customer questions within the first thirty seconds

If you're working for a business that issues individual contracts to each of its customers, such as insurances or online commerce platforms, you know how difficult it is to deal with each customer's questions and guarantee their satisfaction.

glossary

Alli User Guide - Glossary

Glossary of Alli terminologies

healthcare

AI Communication Improves Patient Access

Effective patient communication is key and chatbot can help.

Alli

Alli User Guide - FAQ Configuration

In FAQ Configuration, you can adjust different thresholds and change settings to decide how Alli's FAQ search behaves. For example, you can set the AI to be more flexible and show 10 relevant Q&As to each customer query, or allow it to look into the answer parts too to create the suggestion list.

hartford

Hartford InsurTech Hub Demo Day

We were one of the 11 companies selected to join the acceleration program.

Alli

[Updated] Alli User Guide - Knowledge Base

Add Q&As using unanswered questions from customers.

Alli

[Updated] Alli User Guide - Setting up FAQ Chat

Upload questions and answers to be used in AI training.

Alli

[Updated] Alli User Guide - Answer with FAQ Node

Alli understands and automatically curates responses from documents.

3 Applications of Natural Language Processing

NLU has many real life applications which we are actively pursuing.