Alli [Updated] Alli User Guide - Agent Feedback for Q&A and Documents Search Result To fine-tune Alli's AI, agents can give positive or negative feedback to any Q&A or Documents search results. When an agent gives feedback to a search result, a certain amount of adjustment is made to the 'Adjusted Score' of the search result. #FAQ #query training
Alli Alli User Guide List (Renewed) Alli answer bot user guide: latest updates, top guides by occasions, full list by categories, and more. #manual #index
Alli Alli User Guide - Analytics: Answer from Q&A and Send a Message Node Statistics We recently added statistics regarding customer response for the Answer from FAQ node and the Send a Message node in the analytics data you download. #manual
Alli Alli User Guide - Loading Skills without SDK integration using Skill Popup URL Using Skill Popup URL for each skill, you can easily provide links to desired skills for your customers or employees. #manual
homepage main KB Securities Boosts Business Efficiency with Allganize's Technology KB Securities announced on Dec 30, 2020 the addition of Allganize’s AI technology to its advanced advertising filtering, document management automation, and chatbots to improve enterprise-wide work efficiency.
homepage main Hitachi Solutions, Ltd. and Allganize Join Forces to Transform Enterprise Automation with AI The partnership combines Hitachi and Allganize’s expertise in Artificial Intelligence to provide AI business automation solutions.
Alli Alli User Guide - Answer Suggestions by AI in Conversations Menu When agents talk to customers in the Conversations menu, they can get some help from Alli's AI to answer questions from customers. #manual #cs #
Alli [Updated] Alli User Guide - Analytics Check out all the new features in Analytics. #menu #manual
Alli Alli User Guide - Automation: Sending Link to Skill upon Change in Variable Using this new feature, Alli can send out automated emails contain a link to a certain Alli skill, whenever the set condition is met. #manual
Alli Alli User Guide - Indexing HTML Documents for Knowledge Base Just like Alli indexes files from OneDrive, it can now crawl text data from HTML pages and create Documents to build your Knowledge Base. Let's take a look. #manual #source
homepage main Permanent Remote-First Model Marks the End of Silicon Valley Remote-first or remote-friendly organizations makes working remotely the primary option for most or all employees.
Alli Alli User Guide - Auto Hashtags by AI (Documents) Just like Alli suggests hashtags for your Q&A and the Candidates database, it can also suggest hashtags for the Documents you uploaded. Let's see how it works. #manual
Alli Alli User Guide - Auto-create Survey Result Summary using Zapier Here's another great use case of Alli+Zapier integration worth checking out, creating a survey result summary in Google Spreadsheet automatically using the Build a Form node in Alli. #manual #automation #workflow
homepage main Humanize Your Q&A Chatbot Starting a conversation with “Hello, Ethan!” can go a long way. Customers are more likely to convert when their experience is personalized.
Alli Alli User Guide - Resume Conversation Using Conversation Token (Javascript) You can use the Conversation Token to let the customer resume the conversation at any time. #manual #js #sdk
Alli [Updated] Alli User Guide - Build a Form Node Build a form for customers to input information. #manual
homepage main Overcoming Language Barrier to Knowledge Sharing Cross-language question answering is able to retrieve relevant information from documents written in a different language from the user queries.
Alli Alli User Guide - Customizing Q&A Answers Using Variables Using Alli's variable feature, you can design your FAQ to provide customized, most suitable answers for each customer's issue. #manual #Q&A
User Guide Alli User Guide - How to Setup Answer Bot to Manage Blacklisted Customers Using Alli's 'Users' setting for Skills, you can easily lead blacklisted customers to a designated skill flow for them. In general, you can lead any groups of customers to desired Skills using the same technique. #manual #blocked
homepage main Allganize Selected for 4th NH Digital Challenge+ Nonghyup Financial Group has selected 19 startups from a huge pool of applicants to participate in its 4th NH Digital Challenge+ on Oct 19, 2020. The team at Allganize is proud to be chosen to take part in the 4th NH Digital Challenge+ program.
homepage main Beating GPT-3 with Only 0.1% of the Parameters Performance similar to GPT-3 can be obtained with language models whose parameter count is several orders of magnitude smaller.
homepage main Why Robotic Process Automation Repetitive tasks stifle our creative drive and employee morale. Unhappy employees lead to unhappy customers. Robotic Process Automation might be the answer.
Alli Alli User Guide - Zapier Integration You can use Alli's Integrate node to connect Alli with Zapier so Alli can take care of tons of repetitive works for you. Here's one of the easiest ways for the integration.
Alli Alli User Guide - Add Candidates When No Answers Returned When no answers were returned to a query, the query can be added to Candidates. This will help create better-informed users which could shorten your support cycle.
Cognitive Search Alli Cognitive Search User Guide - Find Answer from Q&A Database Alli Cognitive Search doesn't just look for keywords you enter but understands your question to find out the most relative Q&A pairs from your database, thanks to the high-accuracy NLU AI.