Allganize

User Guide

Icon glossary

Icon glossary for user to check icons easier. A - Add condition, Activity log, Add observation, Add to training data, Advanced keyword search, Agent, Answer with Q&A, Analytic, Answer with document, Apply filter, Assign value, Automation B - Billing, Bold C - Chat design, Copy, Conversation, Customer, Customize

Alli Featured

Alli User Guide - Adding Similar Questions

Adding similar questions to Q&A Knowledge Base from chat history.

Alli

Alli User Guide - Integrate Node (Basic)

We just added a new node to our Skill Editor, "Integrate node (Basic)". This new Integrate node enables agents to easily connect third-party services to Alli and run certain actions.

Alli

[Updated] Alli User Guide - Loading Skills without SDK integration using Skill Popup URL

Using Skill Popup URL for each skill, you can easily provide links to desired skills for your customers or employees. #manual

Alli

Alli User Guide - Connect to SharePoint as a Knowledge Base Source

Alli lets you automatically index your files from SharePoint. It is an ideal way to make sure your Knowledge Base is up to date.

Alli

Alli User Guide - Automation 2.0

Welcome to Automation 2.0, a complete overhaul of our previous automation suite. Automation 2.0 provides users easy-to-understand tools to automate common workflows.

jobs

Allganize Career

If you love collaborative, fast-paced work environment, come join our world-class team!

Alli

Alli User Guide - Document Search

Document Search is one of Alli's core features, allowing users to ask open-ended questions and get answers directly from your documents.

Cognitive Search

[Updated] Alli Cognitive Search User Guide - Analytics

You can access the Analytics menu from the left navigation bar and check a variety of analytics regarding the usage of Alli Cognitive Search.

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Alli User Guide - Connecting to Confluence as a Knowledge Base Source

Alli lets you automatically index your files from Confluence. It is an ideal way to make sure your Knowledge Base is up to date.

Alli

[Updated] Alli User Guide - Answer with Q&A Node

Alli understands and automatically curates responses from documents.

Alli

[Updated] Alli User Guide - Answer with Documents Node and Settings

Find answers from uploaded documents with MRC.

Alli

[Updated] Alli User Guide - Send a Message Node

Building a chatflow in Alli is as easy as drag-and-drop.

Alli

[Updated] Alli User Guide - 4 useful tips for using Alli skill editor

Select multiple nodes to move them together. Edit a campaign while not turning it off. Zoom in and zoom out chat builder. Clone a node instead of create a new one. #skill #editor #manual

Alli

[Updated] Alli User Guide - Connect to Google Drive as a Knowledge Base Source

Alli Answer Bot allows you automatically sync your files with Google Drive to ensure your Knowledge Base is up to date to find accurate answers quickly.

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[Updated] Alli User Guide - Useful Features for Live Conversations

Alli also has various features to support live conversations for agents so they can provide necessary supports in no time. #chatting #manual

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Alli User Guide - Uploading Q&A with File Attachments

With our latest release, Alli now supports uploading file attachments when uploading Q&A.

Alli

Alli User Guide - End-to-End Document Search Optimization

You can now upload custom training data to improve the accuracy of Document Search queries.

PR

SMBC Group Launches AI System on Azure Kubernetes Service

SMBC Group partners with Allganize to launch their AI solution on Microsoft Azure Kubernetes Service.

events

Allganize to Host Upcoming Webinar with Sumitomo Mitsui Financial Group, Inc. & Microsoft Japan Co., Ltd.

Allganize will be hosting an upcoming webinar with Sumitomo Mitsui Financial Group, Inc. & Microsoft Japan Co., Ltd. as guest speakers. This free webinar will be a virtual event and will be hosted in Japan on July 14.

employee spotlight

Employee Spotlight: Naoki Sugimoto - Why he chose to work at Allganize with past experience working in call centers, sales for drones, and consulting for AI

Welcome to our first edition of Allganize's employee spotlight. We had a chance to interview Naoki Sugimoto and was able to learn why he decided to work at Allganize with a past background in call centers, sales, and consulting.

Alli

[Updated] Alli User Guide - View and Download Query History and Feedback

Keeping track of query training and feedback in your projects is essential in building a Knowledge Base that truly serves your company's needs. Rather than making assumptions, you can view the exact queries users submitted and whether or not AI learned based on the feedback. #매뉴얼

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Alli User Guide - User Targeting for Skills

Using the User Targeting feature, you can have multiple skills in your Alli project and let certain skills be triggered for specific user groups. #manual

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Alli User Guide - Managing Multiple Projects in Dashboard

How to create or manage several projects, both AnswerBot and Cognitive Search, and switch between them within the dashboard.

Alli

Alli User Guide - Entity Extraction

Entity Extraction allows you to extract important entities from a variety of types of documents. For example, you can extract the signing date and the contractors' names from a contract, or shipping status and product name from an invoice. #manual #contract #named entity #ner