new feature

There have been requests from our customers regarding assigning variables to variables, so we've updated our Assign Value node to be able to do it. To check how to use the Assign Value

A couple of weeks ago, we updated this new feature that you can upload FAQ files including images. Now you can include links and text styles as well after our latest update! Let's

We recently added two more variable types to Alli - List and File. Using List variables, you can use external data to create dynamic lists of answers for customers. File variable enables customers

When you need specific information to be collected from customers, you can use Send a Message node to ask a question and save the answer to a certain variable, or use Build a

Using the new 'Build a Form' node, you can ask customers to input a series of information to be stored and send it to agents via email. This new feature is handy when

We've updated Alli's FAQ uploading feature upon many requests from our customers, and now you can include images in the answers when uploading the FAQ. Now creating a richer FAQ database with images